The Phantom Confidence
A model states a wrong answer in a calm, certain voice. Nobody in the room can tell the difference until it costs something.
ONLINE · LIVE · 2 WEEKS · 8 HOURS
Halloween flash sale
The full 2-week live course for designers, leads, and PMs who are done with prompt-dependency. Same four live evenings, same certificate, one seasonally terrifying price.
WHAT HAUNTS AI PRODUCTS
AI writes the feature in minutes. It does not decide what should be automated, how confidence should be communicated, or what happens when the model is wrong. Skip that work and these four move in for good.
A model states a wrong answer in a calm, certain voice. Nobody in the room can tell the difference until it costs something.
Nothing explains why the system did what it did, so trust rots quietly and users stop coming back.
AI rewrites the user's work and there is no way back. One click, no undo, a haunted document forever.
The interface makes people guess the magic words. Guess wrong and the feature slams the door in their face.
REAL WORK, NOT TOY EXAMPLES
Across the two weeks you build three artifacts on an AI product you actually ship or use. Not a classroom exercise: your real work.
A 7 Sins audit of one AI product you ship or use daily. Cut it open, name every dark corner, hand the report to your product and engineering peers without translation.
A 6 HAX-principle redesign brief for one feature in your real work. Concrete enough to scope, sharp enough to drive a stake through the bad pattern.
A portfolio-grade case study showing the before, the diagnosis, and the redesign. It outlives interviews, internal reviews, and the scariest stakeholder meeting.
The 7 Sins of AI Product Design are Christian's diagnostic frame, inspired by Irrational Labs. The 6 HAX Principles are curated from the public canon: Microsoft HAX Toolkit, Google People + AI Guidebook, Apple HIG, GitHub, the Shape of AI, aiverse.design.
FOUR NIGHTS
The arc runs from diagnosis to antidote to application: name what is broken with the 7 Sins, redesign it with the 6 HAX Principles, and defend the decisions on your own product. Live Q&A in every session; teach assistants moderate the chat queue and surface the best questions.
Can't make an evening? Sessions are recorded and posted within 24 hours, available for 6 months.
WHAT PRACTITIONERS SAY
5.0 / 5
talk quality, webinale 2026. Conference average: 4.34.
4.67 / 5
"Don’t Make Me Prompt", DevSum Stockholm 2026.
4.64 / 5
Nordic UX event feedback. The organizer reported it as the best the event ever had.
These are ratings of Christian's conference talks and events.
“I watched every single recorded class — and I can honestly say the way I approach AI has changed. The frameworks you built around trust, transparency, control, and graceful failure aren't concepts I'll forget — they're now part of how I evaluate every AI decision I encounter at PepsiCo.”
“Last month I finished a course on HAX with Christian Kuhn, learned a lot about how and where to push the current design patterns.”
WHO THIS IS FOR
YOUR INSTRUCTOR

Bridging Human Needs and AI Capability through Behaviorally Informed UX Design
Christian has over 20 years of international UX experience and currently leads the UX Center of Competence at Optimizer in Porto, Portugal. He drives the development of award-winning, user-centered product solutions through UX research and Behavior informed design. He contributes to Harvard University DCE, Singularity University, Nomura Research Institute Japan, and many more. He is teaching UX Leadership, Behavior Design and Human-Centered AI Experiences (HAX) at TheStarter.io. PortoAX Activist. Jury Member of the UX Nordic Award 2026.
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QUESTIONS
All treat, no trick. €99 plus VAT instead of €390, applied automatically at checkout. No code to type, nothing to remember.
It is a Halloween flash sale. When the season ends the price returns to the regular €390 and this page stops working.
Exactly the same live course, same four sessions, same certificate. Only the price is horrific.
Yes. Live sessions are recorded and posted within 24 hours. Recordings stay available for 6 months.
No. You need to know how to ship products. The course assumes product experience, not ML expertise.
14-day refund window from course start. Transfer to the next course allowed up to 7 days before the start date.
€99 plus VAT instead of €390. When the flash sale ends, the price rises from the dead.